Terms of service

TERMS AND CONDITIONS 


SUMMARY

This website is operated by VILE 222 . Throughout the site, the terms "we," "us," and "our" refer to VILE 222 . VILE 222 manages this website, which offers various information, tools, and services, all of which are made available to you, the user, subject to your acceptance of the terms, conditions, policies, and notices outlined here.


By accessing our site or making a purchase from us, you are engaging in our "Service" and agreeing to abide by the following terms and conditions ("Terms of Service" or "Terms"), including any additional terms, conditions, and policies referenced here or through provided hyperlinks. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.


Before accessing or using our website, please carefully read these Terms of Service. Your access to and use of any part of the site signifies your agreement to be bound by these Terms of Service. If you do not agree with all the terms and conditions outlined in this agreement, you may not access the website or use any of the services it provides. Should these Terms of Service be considered an offer, your acceptance is expressly limited to these Terms of Service.


Any new features or tools introduced to the current store will also be subject to these Terms of Service. The most up-to-date version of the Terms of Service can be reviewed on this page at any time. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to periodically check this page for any modifications. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.


SECTION I - ACCEPTANCE OF TERMS 


By accessing the website or making a purchase, users and customers acknowledge that they have read, understood, and agree to be bound by the Terms and Conditions outlined herein. If any user or customer does not agree with these terms, they should refrain from accessing the website or making any purchase. Continued use of the website or engagement in any transaction constitutes acceptance of these Terms and Conditions.


SECTION II - ONLINE STORE


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and devices, and you agree to accept responsibility for all activities that occur under your account or password.


You agree not to interfere with or disrupt the proper operation of the website, including but not limited to the servers, networks, or other infrastructure connected to the website.


Any unauthorized use of the website, including unauthorized access to restricted areas, may give rise to a claim for damages and/or be a criminal offense.


We reserve the right to refuse service to anyone for any reason at any time.


A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION III - GENERAL CONDITIONS


We reserve the right to refuse service to anyone for any reason at any time.


You understand and acknowledge that your content, excluding credit card information, may be transferred unencrypted and may undergo adaptations or modifications to meet the technical requirements of connecting networks or devices. However, please note that credit card information is always encrypted during transfer over networks to ensure secure transmission.


You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, including any contact on the website, without obtaining our express written permission.


The headings used in this agreement are included for convenience and reference purposes only and shall not limit or affect the interpretation or application of these Terms.


You agree to comply with all applicable laws, regulations, and industry standards regarding your use of the Service and the website.


We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the website will meet your expectations or that any errors in the Service will be corrected.


We reserve the right to modify or terminate the Service for any reason, without notice, at any time.


These Terms constitute the entire agreement between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).


Any failure on our part to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision. The invalidity or unenforceability of any provision of these Terms will not affect the validity or enforceability of any other provision of these Terms.


The obligations and liabilities incurred prior to the termination of the Terms shall survive the termination for all purposes.


The Terms are governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of laws principles.


SECTION IV - USER OBLIGATIONS 


Compliance: Users are responsible for complying with all applicable laws, regulations, and these Terms when using our website and services.


Responsible Conduct: Users agree to engage in responsible and respectful conduct when using our website and services. This includes, but is not limited to:

  1. Compliance with Community Guidelines: Users must adhere to our community guidelines, which outline acceptable behavior, content standards, and prohibited activities. Users agree not to post or share any content that is defamatory, offensive, harmful, discriminatory, or violates the rights of others.
  2. Intellectual Property Rights: Users must respect the intellectual property rights of others. This includes, but is not limited to, not using, reproducing, or distributing copyrighted materials or trademarks without proper authorization. Users shall not engage in any activity that infringes upon the intellectual property rights of others.
  3. Lawful Use: Users agree to use our website and services for lawful purposes only. Users shall not engage in any activity that is illegal, fraudulent, or infringes upon the rights of others.


Accurate Information: Users are responsible for providing accurate, up-to-date, and complete information when interacting with our website and services. This includes providing accurate shipping addresses, contact information, and payment details when making purchases.


User-Generated Content: Users understand that any content they post, upload, or submit to our website and services, including reviews, comments, or other forms of user-generated content, must comply with our guidelines and applicable laws. Users acknowledge that they are solely responsible for the content they submit and that the company has the right to moderate, edit, or remove any content that violates these Terms or our policies.


By using our website and services, users agree to comply with these obligations and understand that any violation may result in the termination or restriction of their access to our website and services.

SECTION V - WEBSITE USAGE 


Permitted Use: Users are permitted to access and use our website and services for the purpose of browsing, shopping, and interacting with the content related to our clothing products.


Prohibited Activities: Users are strictly prohibited from engaging in any of the following activities:

  1. Unauthorized Use: Users may not use our website or services for any unauthorized or illegal purpose. This includes, but is not limited to, accessing areas of the website that are not intended for public access, attempting to gain unauthorized access to our systems or user accounts, or interfering with the proper functioning of our website or services.
  2. Infringement: Users may not use our website or services to infringe upon the intellectual property rights of others. This includes, but is not limited to, unauthorized use, reproduction, or distribution of copyrighted materials or trademarks belonging to third parties.
  3. Hacking or Unauthorized Access: Users may not attempt to hack, disrupt, or tamper with our website, servers, or any systems or networks associated with our website or services.
  4. Unlawful Content: Users may not post, transmit, or share any content on our website or services that is unlawful, defamatory, harmful, threatening, obscene, or infringing upon the rights of others.
  5. Spamming or Phishing: Users may not engage in spamming, phishing, or any other activity that aims to deceive or obtain personal information from others.


By using our website and services, users agree to comply with these provisions and understand that any violation may result in the termination of their access to our website and services.


SECTION VI - PRODUCT INFORMATION


We offer a wide range of products including clothing items, accessories, and related merchandise. Our product offerings may vary in terms of pricing, availability, sizes, colors, and styles. The prices displayed on our website are in the currency specified and are subject to change without prior notice.


While we strive to provide accurate and up-to-date information, there may be occasions where errors or inaccuracies occur, such as typographical errors or discrepancies in product descriptions. We reserve the right to correct any such errors and update product information as needed.


Please note that product availability is subject to change and certain items may have limited stock or be available for a limited time only. We encourage customers to check the product pages for the most current information regarding availability.


In the case of customization or personalized items, specific terms and conditions may apply. This may include additional processing time, restrictions on returns or exchanges, or requirements for providing personalized details. Such terms will be clearly communicated on the respective product pages.


For limited edition items, availability may be restricted due to their unique nature and limited quantities. We may impose purchase limits or implement a first-come, first-served basis for these items. Details regarding limited edition releases will be communicated through our website and other marketing channels.


We strive to provide accurate representations of product colors, but please be aware that actual colors may vary slightly due to factors such as monitor settings and lighting conditions. We recommend referring to product descriptions and images for a comprehensive understanding of each item.


SECTION VII - ORDERING AND PAYMENT


To place an order, customers can add desired items to their shopping cart and proceed to the checkout process on our website. During checkout, customers will be prompted to provide necessary information, including shipping address, contact details, and payment details.


We accept various payment methods, including major credit cards, debit cards, and secure online payment platforms. The available payment options will be displayed during the checkout process. Customers are responsible for ensuring the accuracy and validity of their payment information.


Once an order is submitted, customers will receive an order confirmation via email, which includes a summary of the order, billing information, and an order number for reference. Please review the order details carefully and contact our customer support team immediately if any changes or corrections are needed.


Shipping options are available for domestic and international orders. Customers can select their preferred shipping method during checkout, and the associated shipping costs will be calculated accordingly. We strive to process and ship orders promptly, usually within 1-3 business days for premade products and 4-6 weeks for preorder products. Please note that shipping times may vary depending on the destination and chosen shipping method.


Delivery times are estimated and depend on various factors, including the shipping destination, shipping method, and any potential customs procedures. Customers will be provided with an estimated delivery timeframe during the checkout process and will receive a shipping confirmation email once the order has been dispatched.


Please be aware that customers are responsible for any applicable taxes, duties, or fees imposed by the destination country's customs authorities. These additional charges may vary depending on the specific regulations of the destination country. It is the customer's responsibility to comply with any customs requirements and to settle any associated charges.




SECTION VIII - RETURNS AND EXCHANGES 

ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES.


SECTION IX - INTELLECTUAL PROPERTY

All intellectual property rights, including trademarks, logos, designs, and content displayed on our website, are the sole property of VILE 222. These intellectual property rights are protected by applicable laws and international treaties.


No permission is granted for the use, reproduction, or modification of any intellectual property belonging to VILE 222 without express written consent. This includes, but is not limited to, trademarks, logos, product names, designs, graphics, images, and text.


Any unauthorized use, reproduction, or modification of our intellectual property is strictly prohibited and may result in legal action.


By accessing our website, users agree to respect and uphold our intellectual property rights. Users are not permitted to use our intellectual property for any commercial or non-commercial purposes without prior written permission.


If you believe that any content on our website infringes upon your intellectual property rights, please notify us immediately with the necessary information. We will investigate the matter promptly and take appropriate action as required by law.


SECTION X - PRIVACY AND DATA PROTECTION


At VILE 222, we take the privacy and protection of customer data seriously. This section outlines how we collect, store, and use customer information, as well as the security measures we have in place to safeguard it.


Data Collection and Usage:


  • We collect personal information, such as name, email address, shipping address, and payment details, when customers place an order or create an account on our website. This information is necessary for order processing, communication, and providing a personalized shopping experience.
  • We may also collect non-personal information, such as browser information, IP address, and website usage data, to improve our services, enhance user experience, and analyze trends.
  • Customer data is used for order fulfillment, customer support, marketing communication (with consent), and internal business purposes. We do not sell or rent customer information to third parties.


Third-Party Services:


  • We may engage trusted third-party service providers to assist in operating our business and improving our services. These service providers may have access to customer information but are contractually obligated to maintain its confidentiality and use it solely for the purposes specified by us.


Data Storage and Security:


  • Customer data is securely stored on servers with appropriate safeguards to protect against unauthorized access, loss, or alteration.
  • We employ industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to ensure the confidentiality and integrity of customer information.
  • Access to customer data is restricted to authorized personnel only, and we regularly review and update our security practices to ensure compliance with the latest standards.


Consent and Control:


  • By using our website and providing personal information, customers consent to the collection, storage, and usage of their data as outlined in this policy.
  • Customers have the right to access, correct, or delete their personal information held by us. Requests for data modification or deletion can be made by contacting our customer support team.


Cookies and Analytics:


  • We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. Cookies can be managed or disabled through browser settings.
  • We may also utilize analytics tools, such as Google Analytics, to collect information about website usage and performance. These tools may use cookies and track user interactions, but the data collected is anonymous and used for statistical analysis only.
  • It is important to note that while we implement reasonable security measures, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of customer information.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/5740ad/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/5740ad/privacy_policy).

For further information on how we handle customer data, please refer to our separate Privacy Policy, which provides more comprehensive details regarding data collection, usage, disclosure, and customer rights.


SECTION XI - DISPUTE RESOLUTION

We value customer satisfaction and aim to resolve any disputes or concerns in a fair and efficient manner. This section outlines the process for resolving disputes between VILE 222 and its customers:


Negotiation and Communication:


  • In the event of a dispute, we encourage customers to first contact our customer support team to discuss the issue and attempt to reach a mutually satisfactory resolution.
  • We will make every effort to address concerns promptly and fairly through open and constructive communication.

Mediation:


  • If a resolution cannot be reached through negotiation, both parties may agree to engage in mediation. Mediation involves the use of a neutral third party who assists in facilitating discussions and finding a resolution acceptable to both parties.
  • Mediation can provide an informal and confidential process for dispute resolution, and its outcome depends on the willingness of both parties to collaborate and find a mutually agreeable solution.

Arbitration:


  • If mediation is unsuccessful or not preferred, any unresolved dispute may be referred to arbitration. Arbitration involves the use of a neutral third-party arbitrator or panel, whose decision is binding on both parties.
  • The arbitration process will be conducted in accordance with the rules and procedures agreed upon by both parties, or as determined by the selected arbitrator or arbitration service.
  • The costs and expenses associated with arbitration, such as arbitrator fees, will be borne as agreed or in accordance with applicable laws.

Jurisdiction and Governing Law:

  • It is important to note that engaging in negotiation, mediation, or arbitration is typically the preferred method of dispute resolution, as it can save time, costs, and maintain a positive customer-business relationship.


Please understand that this provision does not restrict your rights to file a complaint with relevant consumer protection authorities or seek legal remedies available under applicable laws.

SECTION XII - LIMITATION OF LIABILITY 


  • To the fullest extent permitted by law, VILE 222 and its directors, officers, employees, agents, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising from the use or inability to use our website or products.
  • In no event shall our total liability, whether in contract, warranty, tort (including negligence), or other legal theory, exceed the amount paid by the customer for the specific product or service giving rise to the claim.


SECTION XIII - MODIFICATIONS TO THE TERMS 


We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. By continuing to use our website or purchase our products after any revisions have been made, customers agree to be bound by the updated Terms and Conditions.


Notification of Changes:


We will make reasonable efforts to notify customers of any significant changes to these Terms and Conditions. Such notification may include, but is not limited to, posting a notice on our website or sending an email to the email address associated with the customer's account. However, it is the responsibility of customers to review these Terms and Conditions periodically for any updates or modifications.


Customers are encouraged to check the "Last Updated" date at the top of these Terms and Conditions to be aware of the most recent version. By continuing to use our website or purchase our products, customers confirm their acceptance of the current Terms and Conditions, including any changes that may have been made.


If a customer does not agree with the revised Terms and Conditions, they should discontinue the use of our website and refrain from making any further purchases.


We advise customers to retain a copy of these Terms and Conditions for their records and refer to the version that was in effect at the time of their purchase.


SECTION XIV - TERMINATION


We reserve the right to terminate or suspend a customer's account or access to our website under the following conditions:


Violation of Terms and Conditions:


  • If a customer breaches any provision of these Terms and Conditions or engages in any unauthorized or prohibited activities on our website, we may terminate or suspend their account without prior notice.

Illegal or Harmful Activities:


  • If a customer uses our website or products for illegal purposes, including but not limited to fraud, harassment, or any activity that violates applicable laws or regulations, we reserve the right to terminate their account and report the activity to the relevant authorities.

Account Inactivity:


  • If a customer's account remains inactive for an extended period of time, we may terminate their account or restrict their access to certain features of our website. Inactivity is defined as the absence of any login or activity on the account for a specified period, as determined by us.

Disruption or Abuse:


  • If a customer engages in any activity that disrupts the functioning of our website, compromises the security of our systems, or abuses our services, we may terminate their account or suspend their access to the website.

Legal Requirements:


  • If we are required to do so by law, court order, or regulatory authority, we may terminate a customer's account or restrict their access to our website.
  • Upon termination or suspension, customers will no longer have access to their account and any benefits, privileges, or content associated with it. We are not liable to customers or any third party for any damages or losses incurred as a result of such termination or suspension.


If a customer believes that their account has been terminated or suspended in error, they may contact our customer support team for further assistance.


Please note that termination or suspension of a customer's account does not relieve them of any outstanding obligations or liabilities under these Terms and Conditions or any other agreement with us.


SECTION XV - FORCE MAJEURE 


The clothing brand shall not be liable for any failure or delay in the performance of its obligations under these Terms and Conditions if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, government actions, labor disputes, power outages, equipment failures, or any other event or circumstance beyond the control of the clothing brand (collectively referred to as "Force Majeure Event").


During the continuance of a Force Majeure Event, the clothing brand's obligations under these Terms and Conditions shall be suspended to the extent that they are affected by the Force Majeure Event. The clothing brand shall make all reasonable efforts to mitigate the effects of the Force Majeure Event and to resume the performance of its obligations as soon as reasonably practicable after the Force Majeure Event has ceased.


If a Force Majeure Event continues for a period of more than one year, either party may terminate these Terms and Conditions by providing written notice to the other party. In such cases, the clothing brand shall not be liable for any damages or losses incurred by customers as a result of the termination.


The clothing brand shall not be responsible for any failure or delay in the performance of its obligations under these Terms and Conditions to the extent that such failure or delay is caused by customers' actions or omissions.


The clothing brand recommends that customers take appropriate measures to protect themselves and their personal information in the event of a Force Majeure Event or any other unforeseen circumstances.


If customers have any questions or concerns regarding the impact of a Force Majeure Event on their orders or the performance of these Terms and Conditions, they are encouraged to contact our customer support team for assistance.


This Force Majeure clause is subject to applicable laws and shall not affect any statutory rights or remedies available to customers.


SECTION XVI - SEVERABILITY 


If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms and Conditions, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.


The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms and Conditions. In such cases, the parties shall make commercially reasonable efforts to replace the invalid, illegal, or unenforceable provision with a valid, legal, and enforceable provision that achieves the intended purpose to the greatest extent possible.


By continuing to access or use our website or purchase our products after any invalidity, illegality, or unenforceability of a provision has been determined, customers agree to be bound by the remaining provisions of these Terms and Conditions.


The headings used in these Terms and Conditions are included for convenience only and do not limit or affect the interpretation of the provisions herein.


If you have any questions about the validity or enforceability of any provision in these Terms and Conditions, please contact our customer support team for clarification.


SECTION XVII - USER CONDUCT


Lawful Use:


  • Customers shall use the website and its services for lawful purposes only. Any activity that violates local, national, or international laws, regulations, or rights of others is strictly prohibited.


Prohibited Activities:


  • Customers shall not engage in any activity that may disrupt, interfere with, or negatively impact the functionality, security, or availability of our website or its associated resources.
  • Customers shall not attempt to gain unauthorized access to any accounts, systems, or networks connected to our website, nor shall they engage in any hacking, data mining, or any other activity that could compromise the privacy or security of our users or the integrity of our systems.
  • Customers shall not engage in any form of unauthorized advertising, spamming, or transmission of unsolicited promotional materials or any other content that may be deemed offensive, harmful, or inappropriate.
  • Customers shall not upload or transmit any content that infringes upon the intellectual property rights or privacy rights of others, including but not limited to copyrighted materials, trademarks, or confidential information.
  • Customers shall not engage in any activity that could harm, exploit, or pose a risk to minors or any vulnerable individuals.

Compliance with Policies and Guidelines:


  • Customers shall comply with all applicable policies, guidelines, and instructions provided by us regarding the use of our website, including any community guidelines, terms of service, or privacy policies.

Respect for Others:


  • Customers shall respect the rights, privacy, and dignity of others when interacting with our website, including refraining from any form of harassment, discrimination, or abusive behavior.
  • Any violation of these guidelines may result in the termination or suspension of a customer's account, as well as potential legal consequences. We reserve the right to take appropriate action, including reporting illegal activities to law enforcement authorities.


If customers become aware of any unauthorized use or misuse of our website or encounter any content that violates these guidelines, we encourage them to report it to our customer support team.


By accessing or using our website, customers acknowledge and agree to abide by these user conduct guidelines.


SECTION XVIII - WHOLESALE AND BULK ORDERS 


For customers interested in placing wholesale or bulk orders, the clothing brand offers specific terms, conditions, and pricing structures to accommodate their needs. The following provisions apply to wholesale or bulk orders:


Minimum Order Quantities:


  • Wholesale or bulk orders must meet the specified minimum order quantity as determined by the clothing brand. This requirement ensures efficient processing and delivery of larger volume orders.


Pricing Tiers:


  • The clothing brand offers pricing tiers based on the quantity ordered. Higher volume orders may be eligible for discounted prices or special pricing arrangements. 
  • Customers are encouraged to contact our wholesale department or designated representative to discuss pricing options.


Delivery Arrangements:


  • Shipping and delivery arrangements for wholesale or bulk orders will be determined in consultation with the clothing brand's wholesale team. 
  • Special considerations may apply, such as additional lead time, freight arrangements, or customized delivery options.


Customization and Personalization:


  • Depending on the specific products and quantities ordered, the clothing brand may offer customization or personalization options for wholesale or bulk orders. 
  • Additional details, including artwork requirements, lead times, and associated fees, will be discussed with customers on a case-by-case basis.


Terms and Conditions:


  • Wholesale or bulk orders are subject to the same Terms and Conditions as regular orders, unless otherwise specified in a separate agreement between the clothing brand and the customer. It is important for customers to review and agree to these terms before placing wholesale or bulk orders.


For more information, inquiries, or to initiate a wholesale or bulk order, customers are encouraged to contact our wholesale department or designated representative. Our team will be pleased to provide detailed information, pricing, and assist in facilitating the ordering process.


Please note that the availability of wholesale or bulk ordering options may vary depending on product availability, production capacity, and other factors determined by the clothing brand.

 

SECTION XVII - Disclaimer on Graphic Content

Our products, including clothing and accessories, may feature bold, provocative, or expressive graphics and phrases. These designs are intended for artistic, satirical, or personal expression. By purchasing or wearing our items, you acknowledge that VILE222 is not liable for any reactions, consequences, or restrictions you may encounter in public or private spaces due to the messaging or imagery displayed on our products.

 

It is the customer’s responsibility to assess the appropriateness of where and how these items are worn. VILE 222 does not accept responsibility for any actions taken against individuals wearing our products, including but not limited to removal from premises, denial of entry, or public or legal disputes.

 

Some products sold by VILE 222 feature explicit, suggestive, or provocative graphics and language. By purchasing or wearing these items, you agree that VILE 222 is not responsible for the messaging displayed on our products or for any consequences you may face while wearing them in public or private settings.

 

The content on our products is intended for individuals 18 years or older. By purchasing, you confirm that you are at least 18 years of age or have the express permission of a parent or legal guardian.

 

Wear responsibly. Use your judgment. We do not accept liability for any social, legal, or institutional actions taken against you as a result of wearing our products.